Preptec Ireland
Privacy policy
How Preptec Ireland collects, uses and protects personal information.
Who controls your information
Preptec Ireland is responsible for personal information collected through PreptecIreland.ie and through direct customer enquiries.
Information we collect
We may collect your name, company, billing and delivery address, email, phone number, account details, order information, enquiry details and basic technical information about use of the website. Payment card details are processed by the payment provider and are not stored in full by Preptec.
How information is used
Information is used to provide accounts, process and deliver orders, respond to enquiries, provide customer service, prevent fraud, maintain the website and meet accounting, tax and legal obligations.
Lawful bases
Processing is carried out where necessary to perform a contract, take steps requested before a contract, comply with legal obligations, pursue legitimate business interests, or where consent has been given.
Sharing information
Relevant information may be shared with service providers used to operate the store, including WooCommerce services, Stripe and other enabled payment providers, delivery carriers, website and IT providers, professional advisers and authorities where legally required. Providers receive only the information needed for their role.
Cookies, analytics and chat
The website uses essential cookies for accounts, baskets, checkout, security and saved preferences. Subject to the website’s consent controls, Google services may provide analytics and site-performance information, and Crisp may provide customer chat. These providers may set or read cookies and receive technical usage information in accordance with their own privacy terms.
Retention and security
Information is retained only as long as needed for the purpose collected and applicable legal requirements. Reasonable organisational and technical measures are used to protect it.
Your rights
Depending on applicable law, you may request access, correction, deletion, restriction, objection or portability, and may withdraw consent where processing relies on consent. You may also complain to the Data Protection Commission in Ireland.
Contact about privacy
To exercise a privacy right or ask a question, email sales@preptec-ireland.ie or write to Preptec Ireland, Unit 8F Ard Gaoithe Business Park, Clonmel, Co. Tipperary, E91 HW20.